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Proactive Service

Through intelligent device management technology, select remote Siemens instruments communicate critical system operating and performance data through a secure Internet connection. This enables Siemens service organization to monitor and predict many service issues before the laboratory is aware there may be a problem. Proactive Service* leads to greater uptime and allows on-site service to be scheduled at a convenient time thereby reducing the impact on daily operations. In addition to enhancing efficiency and effectiveness, laboratory managers can be assured that the confidentiality of patient information and full compliance with privacy standards is maintained.


*Please contact your local Siemens representative or distributor regarding availability.


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